We believe in a Total Quality Management (TQM) approach for all our products & services. Our Quality management system and philosophy is based on the following 5 pillars:-

• Quality of people through learning, training and re-training from recruitment to retirement

• Quality of design through QFD and market-in approach to make the designs more robust, user-friendly and reliable

• Quality of material through competitive global sourcing from the best in class of supply base

• Quality of ambience through 5S approach and world class infrastructure

• Quality of process through mistake-proofing and 6-sigma techniques

We believe that Total Quality cannot be achieved by inspection but has to be built into the people, design and process. Our high rate of repeat orders & customer referrals and our exports to such demanding markets like Japan for the last 10 years are enough proof of our robust Quality systems. We are ISO9001-certified by BVQI since 1994.